Monitoring (English)

Nederlands

Monitoring involves the continuous or periodic supervision of IT and OT systems, networks and digital environments for anomalies, vulnerabilities and potential cyber threats. This includes analysing log data, detecting suspicious activities and identifying potential security incidents. 
 
An effective monitoring service is reliable, carefully designed and aligned with the organisation’s risk profile and operational context. Its purpose is to identify threats at an early stage, escalate where necessary and prevent incidents from going unnoticed or developing into serious damage. 

Why a certification mark for Monitoring? 

When organisations make use of monitoring services, it is often difficult to assess whether these services actually deliver what they promise. The quality of monitoring depends not only on technology, but also on processes, expertise, follow-up and communication. Organisations may find it challenging to determine whether a monitoring service provider meets these quality requirements.  

The CCV certification mark for Monitoring makes the quality of this service provision transparent and comparable. It sets out clear requirements against which providers are independently assessed. This enables organisations to confidently select a certified service provider.   

With the certification mark for Monitoring: 

• You can be assured that digital environments are systematically monitored for relevant threats and anomalies. 
• You can rely on clear procedures for the detection, analysis and follow-up of alerts. 
• It is formally defined how and when notifications are escalated to the client or other relevant parties. 
• You can rely on monitoring being carried out by qualified professionals using validated monitoring tools, within an assured quality and security framework. 

Find qualified service providers

From May 1, 2026, qualified service providers will be listed at hetccv.nl/bedrijven.

What are the requirements for obtaining the certification mark? 

Certified service providers must meet requirements in areas such as: 

• Monitoring and detection: continuous or agreed monitoring of systems and environments, based on a predefined scope and detection rules. 
• Analysis and assessment: expert evaluation of signals and alerts in order to distinguish genuine threats from false positives. 
• Escalation and follow-up: clear agreements on notification, escalation and handover in the event of (potential) security incidents. 
• Communication: transparent reporting and designated points of contact for the client. 
• Security and continuity: secure monitoring processes and measures to safeguard service availability. 
• Quality and personnel: deployment of qualified staff, documented procedures and periodic evaluation of the service provision. 

Publication and entry into force of the certification scheme 

The Monitoring certification scheme was published by the CCV on 29 January 2026. Certification bodies can now conclude a licence agreement with the CCV. From May 1, 2026, service providers can obtain certification for the CCV Certification Mark for Monitoring through a certification body.